The Value Propositions of Microsoft Dynamics CRM vs Salesforce.com

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Microsoft has made much of its price advantage over Salesforce.com. But there are obviously other considerations besides price, and Robert Kuhlman of AdvancedSPS describes two of them in a recent article.

He recalls that as sales VP for a direct marketing firm, he had to compare Dynamics CRM with Salesforce.com.

The first advantage of Dynamics CRM was "flexibility." He notes that flexibility quickly turned out to be extremely important: "Microsoft's flexible solution allows you to easily move your entire installation from a hosted environment to your site, w...

This was originally posted here.