Preparing for the Dynamics 365 Marketing MB-220 exam

The Dynamics 365 Marketing exam, MB-220, it one of my favourite exams and along with Field Service, my favourite courses to teach as you learn so much from the delegates who attend.

The exam covers a lot of topics:

• Configure marketing applications (5-10%)
• Manage segments and lists (10-15%)
• Create and manage marketing forms and pages (10-15%)
• Manage leads (10-15%)
• Create and manage marketing emails (10-15%)
• Manage customer journeys (15-20%)
• Manage events and webinars (10-15%)
• Configure and analyze customer responses (10-15%)

Preparing for the exam will really get you into how Marketing really works. Marketing is a complex app with a lot of features.

I have created a collection of Microsoft Learn modules to help you prepare for the exam. Please take a look at my MB-220 collection.

You can download the full list of skills measured from https://docs.microsoft.com/learn/certifications/exams/mb-220