Video Case Study CRM in the UK Supreme Court

he UK Supreme Court began implementing Microsoft Dynamics into its business solution after realizing that its former IT system couldn’t handle the demands of serving both Justices and Court visitors. To be an efficient and effective administration, a system needs to be able to support Justices while being a great value, says Jenny Rowe, Chief Executive of the UK Supreme Court. A critical part of this efficiency is making sure the CRM system can work in a cloud-based way, so that people can access information from multiple locations. Microsoft Dynamics CRM Online offers a cloud-based solution that is straight forward, easy to use, and integrates well into other Microsoft products

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