Did retailers' holiday S&OP investments pay off?

In November, MSDynamicsWorld.com reported on the critical selling period that retailers were about to dive into and the role that S&OP (sales and operations planning) would play in helping those companies allocate and distribute inventory across multiple selling channels.

Mike Griswold, vice president of research for Stamford, Conn.-based Gartner, Inc., gave his predictions on the looming holiday season and felt that overall, retailers were more prepared for the onslaught than they were the previous year. Those using ERPs like Microsoft Dynamics, he said, would likely be able to execute on both t...

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