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Dynamics 365 Community / Blogs / OrganicAX.com / Setting up a new target mar...

Setting up a new target market in call center

Lachlan Profile Picture Lachlan Microsoft Employee

If you are setting up a call center then you can optionally setup a target market that you can use in your processes like assigning targets to a campaign.

When you setup a catalog for a call center and you associate a source code with the catalog then you can also associate the target market for the source code.

Here is a quick overview.

AX2012 R3 CU10

Cheers

Lachlan


Filed under: Retail

This was originally posted here.

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