0x80040220 SecLib::CrmCheckPrivilege failed. Returned hr = -2147220960 on UserId: dd80d8b7-6700-dd11-9838-001185e68627 and PrivilegeId: 0b609bc5-afb0-4576-8db0-7ad715375833 Platform

Hi,

We upgraded from CRM 3 to CRM 4, and certain users got this error while trying to access the CRM.

We realized that the users receiving this error had our own custom security role assigned to them. i.e System Primer.

When we assigned them any of the existing default security role there was no problem in accessing the CRM.

So the way we resolved was to assign a default security role and our own custom role to the user, so that he could access the system for the first time without any issues and

after the user has accessed it once than we removed the default security role.

This approach worked for us!!!!

Or another thing that worked was if we are assigning any custom role to users, we gave the write permission for user settings in that custom role.

the kb article for this error are

http://support.microsoft.com/kb/953962/en-us

http://support.microsoft.com/kb/952279/en-us

Bye