What’s new for administrators and customizers in Microsoft Dynamics CRM 2016 and CRM Online

I accidentally stumbled across this article today.  Really worth the time and effort to read and a really great summary of the new stuff. Here is a quick summary of the bullet points. In-app guidance increases user adoption and productivity (CRM Online) Self-service portals for an external non-CRM audience (CRM Online) Feedback and ratings on […]