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Dynamics 365 Community / Blogs / Nishant Rana’s Weblog / Remove option missing for Q...

Remove option missing for Queue Item Views in Dashboard in CRM 2011.

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Nishant Rana Profile Picture Nishant Rana 11,325 Microsoft Employee

We were recently implementing queues for one of our clients and realized that the Remove button is missing if we are placing the queue item view in the Dashboard.

Inside the home page:-

Inside Dashboard:-

The solution we implemented was to create and add a custom Remove Button in the SubGrid of Queue Item entity using the definition of the existing Remove button on home page grid.

Hope it helps.


Filed under: CRM 2011, Microsoft Dynamics CRM Tagged: CRM 2011, Microsoft Dynamics CRM

This was originally posted here.

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