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Dynamics 365 Community / Blogs / Nishant Rana’s Weblog / Fixed – Workflow must be in...

Fixed – Workflow must be in Published State error while converting Case to Work Order in CRM

Nishant Rana Profile Picture Nishant Rana 11,325 Microsoft Employee

Recently, while trying to convert a case to work order we got the below error.

The immediate thought was to check all the workflow associated to work order and case and see if they all are published, which in fact they were.

Then as suggested here

http://ms-crm-2011-beta.blogspot.ae/2016/11/workflow-must-be-in-published-state.html

we deactivated and activated one of our SLA written against the Work Order entity and it fixed the issue.

Hope it helps..


Filed under: CRM, CRM 2016 Update 1, Dynamics 365, Microsoft Dynamics 365, Microsoft Dynamics CRM Tagged: CRM, CRM 2016 Update 1, Dynamics 365, Microsoft Dynamics 365, Microsoft Dynamics CRM

This was originally posted here.

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