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Sales order hold process in Microsoft Dynamics 365 Finance and Operations

Sales order hold process in Microsoft Dynamics 365 Finance and Operations

Configure order hold code and then select a SO# and assign the hold code, Accordingly it’s pick, pack, invoice gets disabled until hold is removed

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In the hold code one needs to assign which role can clear it. 

So if we you assign role 'Accounts Receivable manager' then the user must explicitly have this role to be able to clear the hold (even if the user is system admin, this role needs to be assigned)

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