Sales order hold process in Microsoft Dynamics 365 Finance and Operations
Rahul Mohta
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Sales order hold process in Microsoft Dynamics 365 Finance and Operations
Configure order hold code and then select a SO# and assign the hold code, Accordingly it’s pick, pack, invoice gets disabled until hold is removed
In the hold code one needs to assign which role can clear it.
So if we you assign role 'Accounts Receivable manager' then the user must explicitly have this role to be able to clear the hold (even if the user is system admin, this role needs to be assigned)
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