Allocation of Service Orders in Microsoft Dynamics NAV

The Visual Service Scheduler (VSS) is a visual dispatch board both for the service and the resource planing module in Microsoft Dynamics NAV, helping planners allocate service orders to the service technicians. The visual Gantt add-in enables shifting Service Item Lines per drag & drop from an order backlog to the resources while at the same time the planner keeps control of the resources‘ schedule. This blogpost is about a function of the VSS which allows for an easy overview of not yet allocated orders which will be especially helpful for companies with lots of service orders.