Partnership      Frequently Asked Questions (Dynamics GP Integration)

What’s the best way to enhance your webstore with Dynamics GP and Magento? The one and only answer is: x2x eCommerce! Here’s some feedback we received from our customers:

1. They could manage their sales process and developing business processes.
2. Avoiding typical growing pains ad saving businesses from issues caused during long run when your sales and business systems are integrated together.
3. Avoiding unwanted costs, customer service issues and complicated business processes.

And of course, automating their business processes instead of manual interventions that are error-prone and time consuming.

Imagine where your webstore has order issues such as incorrect pricing, product stock numbers, incorrect shipping addresses etc. This will lead to unhappy customers and eventually one day, you have to say good bye to your webstore.

So, what do you do?

With x2x eCommerce, you will be able to:

1. Centralize and sync your product catalog information
2. Consolidating order data in a single location to serve your customers effectively
3. Handling order to cash process aligned with your eCommerce portal
4. Showcasing live-inventory updates in your webstore

These are achievable using highly-equipped eCommerce integration platforms like x2x eCommerce solution.

The question is how to get there?

#1. Getting the “Right” solution/features

You need to go for a research mode exercise first. Do a SWOT analysis on Dynamics GP and Magento features and obviously, the business needs. This must be aligned with the present and future needs. This way, you will be able to handle your eCommerce solution in a strategic and tactical manner. Choose the best eCommerce integration solution that overcomes your existing business needs eventually helping your business to grow well in long term.

Features required for your operations (For Dynamics GP as well as Magento)

The problem with most of the eCommerce businesses is to manage both webstore and financials separately. This incurs lot of cost overheads and consumes lot of time. The Order Processing works on Magento as well as Microsoft Dynamics GP. An integration suite like x2x eCommerce helps you to achieve this. Since you need most of your order information online, not all information needs to be stored on your Dynamics GP. Integration platforms such as x2x eCommerce helps to upload item information from Dynamics GP (Importing excel data) and helps you to choose which items to be shown in which categories in matter of minutes! Your product updates in Magento gets automatically updated when changes are done in Dynamics GP.

Complete Order Cycle

x2x eCommerce supports complete eCommerce order cycles managing orders, invoices, payments, shipping notices and purchase orders with the help of Dynamics GP and Magento integration.

Inventory

Microsoft Dynamics GP helps in managing your inventory with a bulk upload (excel import option) or even from 3^rd party warehouses or suppliers. x2x eCommerce integration platform accepts inventory information from various sources and reflects it on your webstore real time!

Features required for support services

Customer support services – Your webstore is going to be live 24x7. So as your Customer Service Team! Integration providers like x2x eCommerce will always be there at the customer’s queries for troubleshoots or other issues.

Magento Upgrades – Magento is one of the leading eCommerce platforms for retailers and wholesalers. Being an evolving product, it comes up with search based and customer behavior monitoring features apart from the usual technical changes. You need to leverage the latest updates so you don’t have to start from scratch each time.

Flexible solution – You don’t need to change your work process for a new solution. For example, if you have Microsoft Dynamics GP to manage your purchase orders or inventory, you need not move out of Dynamics GP for a new product (This is where x2x eCommerce helps you to leverage both Magento and Dynamics GP).

Instead of looking for expensive eCommerce Suites, take advantage of simple integration suites and convert it into a competitive advantage!

Selecting the right integration platform

Dynamics GP and Magento integration – Make sure that your eCommerce integration suite handles website images, SEO configuration or other item information which won’t be on your inventory control system.

Solutions like x2x eCommerce helps in integrating Microsoft Dynamics GP and Magento along with your webstore and 3^rd party warehouses. This will help you avoid risks of buying multiple solutions eventually increasing your IT expenses forever!

As described above, even small companies can compete with larger organizations and create success. If you are using Microsoft Dynamics GP, Magento is the perfect eCommerce solution for your webstore needs. x2x eCommerce plays a significant role between Dynamics GP and Magento and offers both backend and front end with consistent shopping experience.