Microsoft Dynamics Marketing has evolved past its MarketingPilot origins, CRM exec says

Microsoft Dynamics CRM Director of Product Marketing Angela Bandlow says there is a lot to be excited about in the realm of Customer Relationship Management. She points to the fact that the world of Dynamics CRM has firmly extended itself to social listening, marketing, and customer service, and a new wave of releases set to arrive before the end of the year will extend many of those capabilities.

"We certainly have a lot more innovation in the market than we've ever had before. If you think about it, we moved from an on-premise release every two years, to now [doing] releases every six months onlin for CRM and the other serv...

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