What do you use to integrate Dynamics GP and Dynamics CRM?

By Steve Endow

Today I was asked what tool I recommended to integrate Dynamics GP and Dynamics CRM.

Unfortunately, I've never done a GP to CRM integration, so I didn't have a recommendation.

I've never searched extensively for GP to CRM integration solutions, so I've only heard of 3 options.

1. Microsoft's Connector for Microsoft Dynamics
2. Scribe and Scribe Online
3. SmartConnect

I'm vaguely familiar with the Microsoft connector, as I recall a version was created many years ago and then discontinued.  And I see that the current version is also apparently being discontinued, and will only work with CRM to to version 2016.

https://mbs.microsoft.com/customersource/northamerica/GP/downloads/service-packs/mdgp_dynamicsconnector

The appeal of the Microsoft Connector is that it is free.  Naturally that would be great for customers, if it works well and does what they need.  But if it won't support CRM releases after version 2016, that is probably not a good option going forward.

So that leaves Scribe / Scribe Online and SmartConnect that I've heard of for GP to CRM integrations.

I just saw one post about Jitterbit being an option, but I don't think I've personally come across a Dynamics GP customer that has used Jitterbit.

Are there other tools are out there for integrating Dynamics GP and Dynamics CRM that you would recommend?