It is a common question that haas been asked during checking open transaction that sometimes a transaction can not be seen on open transactions.
There are 3 things that come into mind for that at first sight.
1.Transaction may be settled. So in this case, you will need to check the settlements for that transaction
2. If you use the approval process for invoices via invoice register journals, you need to finalize the process of invoices via invoice approval.
3. Or you may need to check if the transaction "approved" field is filled. You can edit the transaction and set it to approved.
Be careful when editing the transaction if there is any additional process to be finalized before to change the approved field on the transaction.

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