Reliable Scalability Offered By Microsoft Dynamics GP and a Recurring Billing Add On Solution

As one of the nation’s top online destinations for real estate listings, Homes.com is committed to providing its customers with valuable real estate information to help them buy or sell their home, browse property listings, or locate a local realtor. Homes.com has undergone many changes to their business operations over the years and was acquired by a much larger, multi-million dollar company which led to an explosion of growth and demand for their company’s services.

Through all of these changes, Homes.com has continued to rely on Microsoft Dynamics GP (Great Plains) and an add on solution called Recurring Contract Billing to improve and maintain their business efficiency. The scalability and flexibility of these solutions combined has helped this company effortlessly manage large transaction volume. To date, Recurring Contract Billing has successfully enabled Homes.com to create contracts, bill thousands of customers a day with just a few clicks, generate real-time reports to quickly track and control customer contracts, and import data from other applications. With these efficiencies Homes.com has been able to improve productivity, manage growth, increase revenue, increase data accuracy, and improve customer and contract management.

“After being acquired by a multi-million dollar company, we feared changes might occur to the way we’ve been running our business for years,” states Tim Zdrazil, Accounts Receivable Manager/Accounting Systems Administrator, Homes.com. “However, after seeing how efficient Recurring Contract Billing made our billing and invoicing procedures, the company who acquired us quickly transitioned several other companies over to the way our company had been managing our billing procedures. This is a true testament to how powerful and efficient this product really is.”

Shortly after the burst of the .com bubble, Homes.com experienced a shift in staffing resources and at one point was expected to continue to produce and manage the same amount of volume and workload using fewer resources. However, because Recurring Contract Billing was so efficient when it came to billing and contracting customers, Homes.com was able to manage and keep pace with the workload comfortably.
“Because we implemented Recurring Contract Billing we were still able to keep pace and effortlessly bill 15,000-16,000 customers a month using fewer resources”.

Managed Growth
After being acquired Homes.com experienced an increase in demand for their services. However, Homes.com was ready and able to manage the large billing transactions easily by leveraging the vast and powerful functionality of Recurring Contract Billing.
“We are able to import hundreds of contracts at a time instead of manually entering them one at a time. The scalability of Recurring Contract Billing has helped us manage and push Homes.com through an unprecedented growth rate. We were able to easily adapt and handle the increase in customers and volume.”

Increased Revenue and Data Accuracy
When Homes.com first implemented Recurring Contract Billing in 2001 they were able to successfully bill 600-700 customers on any given day. The ability to bill so many customers at once helped them to realize a substantial amount of revenue with minimal effort. Today, Homes.com generates over 21,000 invoices to customers per month and as a result, has once again seen a significant improvement in revenue.

“From 2005 to 2006, our revenue growth increased over 43%. The powerful capabilities that exist within Recurring Contract Billing helped us to achieve this astounding increase in revenue.”

Recurring Contract Billing has helped Homes.com through many different stages of their business. No matter what changes their industry faces, Homes.com is confident that they will manage their billing efforts and processes successfully because Recurring Contract Billing has proven itself over and over again.

Read the entire Home.com success story.

By Encore Business Solutions, Winnipeg/Manitoba Microsoft Dynamics ERP Partner