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Dynamics 365 Community / Blogs / xrm CRM Dynamics / Dynamics CRM 365 Capture Ca...

Dynamics CRM 365 Capture Case Resolved Date on Case Entity

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Bipin D365 Profile Picture Bipin D365 28,983 Moderator
Currently CRM does not capture Case Resolved Date on Case entity when we resolve cases . We have recieved a requirement from business to capture Resolved Date on case form for analysis and reporting purpose. CRM System creates Incident Resolution entity record when we close cases in CRM, So I thought of using this entity… Continue reading Dynamics CRM 365 Capture Case Resolved Date on Case Entity

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