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Dynamics 365 Community / Blogs / Ellipse Solutions Blog / Retail and Commerce: Mergin...

Retail and Commerce: Merging Duplicate Customer Accounts in Dynamics 365

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Dynamics 365 has standard functionality to merge duplicate customers in the Retail and Commerce module! There is a bit of manual work to complete before the magic happens, so let’s get started. First an export of all customer records will need to be created. Then the file will need to be examined for duplicates. Look…

The post Retail and Commerce: Merging Duplicate Customer Accounts in Dynamics 365 appeared first on Ellipse Solutions.


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