Introduction
I had a recent need during some pre-sales work to try to dispatch an email from CRM 2013 in a totally non-standard way.
The challenge was to CREATE an email activity entity record in CRM from an external application and then use a wo...
Introduction
Yesterday I passed Microsoft’s CRM 2013 Applications exam (MB2-700), which is part of the new wave of updated CRM exams for the 2013 release. This post covers how I studied for the exam, what sorts of questions came up and wha...
Introduction
I came across a small “gotcha” today – I’d configured the MS Outlook Connector against a trial CRM Online instance and noticed that although I could synchronise appointments and contacts when I hit the “...
Introduction
So I am churning out these exams at the moment to keep the boss happy and benefit from a Summer break in the usual rush of project work. Next up was the beast that is installing and deploying CRM 2013, something a little outside my...
Introduction
In October 2014 I will be giving a talk to the Geneva SharePoint User Group about the integration options between Dynamics CRM and everyone’s favourite document management repository. It’s a rich subject with a lot of bl...
Introduction
The introduction of Microsoft Dynamics Marketing (MDM) in Q2 2014 (code-named the “Mira” release) brings a whole new tool set with which Dynamics professionals must gain familiarity, particularly if they’re consid...
Introduction
Next week I’ll have the honour of bluffing my way through a talk for the Geneva SharePoint User Group (SUG) about integrating Dynamics CRM and SharePoint and trying to pull off that “look like you know what you’re t...
Introduction
Here’s a second post about business analysis (my main job role these days) as I have just taken and passed the CBAP (Certified Business Analysis Professional) exam from the IIBA (International Institute of Business Analysis).
I’m not...
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