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Workflows and Actions: Process Automation with Dynamics 365

At ForgeXRM, we help businesses unlock the full potential of Microsoft Dynamics 365 and Power Apps by designing tailored Workflows and Actions that drive efficiency and deliver results. Over the […] The post Workflows and Actions: Process Automat...

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Make the Most of Managed Metadata in Your SharePoint and Dynamics

Managed metadata in SharePoint offers a perfect solution for creating standardized, hierarchical taxonomies that streamline how organizations classify and retrieve documents. If your organization uses Dynamics and integrates it with […] The post ...

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Be Smart with Copilot: Enhance Rich Text Editing, Configure User Actions, and Unlo...

In this series of insightful blogs, we explore how to enhance your Dynamics 365 CRM experience with Microsoft Copilot, a powerful AI-driven tool designed to streamline content creation, improve decision-making, […] The post Be Smart with Copilot:...

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Stop Saying “Phases” and Start Saying “Releases”: Refining Dynamics 365 CRM Build ...

At Purely CRM, our team of seasoned CRM consultants, specializing in tailored Dynamics 365 CRM solutions, is continually seeking ways to improve communication with both our skilled developers and valued […] The post Stop Saying “Phases” and Start...

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Top 5 Best Practices for a Successful Microsoft Dynamics 365 Customer Engagement I...

How to Become a CRM Success Story When you think of a CRM implementation, what comes to mind? Sadly, for so many of us, one of the first things that […] The post Top 5 Best Practices for a Successful Microsoft Dynamics 365 Customer Engagement Imp...

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How Integrating WhatsApp with your CRM Improves Customer Service in Real Time!

Over 2 billion+ people worldwide use WhatsApp, and this number is steadily increasing. 73% of consumers report that they prefer to message businesses on WhatsApp over any other platform, making […] The post How Integrating WhatsApp with your CRM ...

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Optimizing Business Processes with Microsoft Dynamics 365 ERP and SSIS Integration

If you’re like most businesses, you rely on a variety of software applications to manage your daily operations. These tools cover diverse areas such as customer relationship management, financial tracking, […] The post Optimizing Business Process...

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Enhancing Data Visualization with Charts in Power Apps

In today’s blog, we’re turning our attention to another valuable feature: integrating charts into Power Apps forms. Whether you aim to track sales progress, enhance customer service, or manage projects […] The post Enhancing Data Visualization wi...