Organizations today store massive volumes of structured data sales figures,
inventory records, and financial reports in Excel and CSV files across
SharePoint libraries. When someone needs a quick insight from that data, the
typical path involves d...
Artificial Intelligence is rapidly becoming the backbone of modern web
experiences. Microsoft Power Pages has embraced this shift by weaving AI-powered
features deeply into both the site-building and the end-user journey from
intelligent chatbots ...
In customer service operations, teams often struggle to get a clear
understanding of case performance and SLA compliance in real time. Users usually
need to open multiple records, review reports manually, and switch across
screens just to identify...
When building Power Apps code apps, one of the most powerful things you can do
is reach directly into Dataverse to trigger business logic. Whether it is
routing a support ticket to the right queue, checking who the current user is,
or running a cu...
Managing enterprise applications across Microsoft Power Platform and Dynamics
365 can be challenging for administrators. Teams must continuously monitor
storage, licensing, environmental health, operational failures, and platform
updates across mu...
This blog demonstrates how to automate project assignments in Microsoft Dynamics
365 using Microsoft Power Automate and Power Apps Code Apps, where unassigned
projects are retrieved from Dataverse and automatically assigned to developers
based on ...
We spend a lot of time working inside Dynamics 365 CRM forms. Accounts,
Opportunities, Cases and other commonly used entities. One area that always had
room for improvement was how data gets presented within those forms. For
example, if a sales ma...
Microsoft Dynamics 365 Customer Service provides AI-powered assistance through
Copilot features that help customer service representatives improve productivity
and streamline support operations. One of the latest additions is Copilot
immersive (pr...
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