It is that awesome time of year again! On January 23rd, Microsoft announced the
2025 Wave 1 release notes for Dynamics 365 business applications and the Power
Platform. Since then, I’ve been digging through the documentation to get a grasp
of all ...
It is that exciting time of year again! Last week, Microsoft released the plans
for 2025 Wave 1 for Dynamics 365 business applications and the Power Platform.
Since the release notes, I’ve been diving into the release notes to get a good
understan...
Most people have probably seen the record summaries in Dynamics 365 Customer
Service, Field Service and Sales. If you’re not familiar with this concept, let
me explain what they are. Record summaries in Dynamics 365 are Copilot generated
summaries...
This article is the last article for 2024 and in todays article will discuss how
to use an amazing tool in the XrmToolbox that was created quite some time ago by
Jonas Rapp. For the folks that don’t know Jonas, he’s been a business
application MVP...
Have you ever had to enter information from a document, note or an email into a
model driven app? Usually this takes a bit of time as you have to read the
content in the document/note/email first, and then enter the information in the
correct fiel...
It rained (or should I say poured?) new features last September, during the
Power Platform Community Conference and the Microsoft Copilot Wave 2 event. I
even wrote an article and recorded a video about the top announcements at the
Power Platform ...
If you have been following any of the announcements from Microsoft around
Copilot Studio than you might have heard the term autonomous agents before. For
you who have no idea what I am talking about, let me explain what this is. An
autonomous agen...
If you’ve worked with Dynamics 365 Sales, before most likely you’ve seen Copilot
in Dynamics 365 Sales. Please note that I am not talking about Copilot for
Sales, which requires an additional license, I am referring to Copilot that sits
inside of ...
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