Skip to main content
Post a question

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id : KVh72n615rcrQi2BXvEdqM

Customer experience | Sales, Customer Insights, CRM

D365 Sales by CloudFronts

Dynamics 365 Community / Blogs / Customer experience | Sales, Customer Insights, CRM / D365 Sales by CloudFronts

Featured

Latest blog posts

View all
10 Dec 2024
Like (0)
Sales Return process in Dynamics 365 Finance and Operations Part 2

In the previous part of my blog, I explained about the Credit Only process. In this part of my blog, I will go through the Physical Return process. The Physical return process is determined based on the Disposition Code that is assigned to that Re...

Community Member
26 Jul 2024
Like (0)
Sales Return Process in Dynamics 365 Finance and Operations Part 1

In the world of retail and commerce, managing sales returns efficiently is a critical aspect of customer satisfaction and operational excellence. In this blog, let’s explore how the sales return process works in Dynamics 365 Finance and Operations...

Community Member
28 Dec 2023
Like (0)
Opportunity to Sales Cycle – Part 1

Introduction: In this blog I will demonstrate the set ups for opportunities. The sequence for setting up opportunity to sales cycle is as follows: Opportunities: Any inbound lead could be viewed as a potential sales opportunity. You can make op...

Community Member
09 Aug 2023
Like (0)
Exploring the Find Next Flag for discount trade agreement journal

Introduction When creating a trade agreement in Dynamics 365 for Finance and Operations (D365 F&O), you may come across the “Find Next” option. This article will explain what the Find Next flag does and how it impacts the system...

Community Member
10 Mar 2022
Like (0)
Filtering Entity Lookups based on field value

I have a contact record with a role option set field with options Billing, Decision Maker, Client, Influencer.  The Requirement is to only show billing contacts i.e. contacts with role billing related to the account selected on the Opport...

Community Member
07 Feb 2022
Like (0)
Open document on click of button in D365 CRM using JavaScript

In this blog we will see how we can open a PDF document on click of button from a record in CRM Let say we have User Guide button on Lead Entity and on click of User Guide button, a PDF document which is User Guide document should be open in next ...

Community Member
04 Jan 2022
Like (0)
CRM for Banking and Financial Institutions

Microsoft Cloud for Financial Services solutions powered by Dynamics 365 Due to fierce competition in the banking sector, where the competitive struggle to win larger market share and attract the largest possible number of customers is constan...

Community Member
22 Nov 2021
Like (1)
How to keep customer on hold in D365 Finance and Operations

In this post I will show you all the different ways you can put a customer on hold in Dynamics 365 Finance and Operations Dynamics 365 Finance and Operations has standard customer management functionality that allows account receivable manager...

Community Member