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Customer experience | ...
Planning and Executing an Effective CRM Solution Review
Shawn Tabor 191
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Customer experience | ...
An Unexpected Return
Shawn Tabor 191
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Customer experience | ...
Dynamics 365 Field Service 2020 Release – Wave 2: My Favorite items!
Shawn Tabor 191
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Customer experience | ...
Using Power Automate to create events based on an Inspection Response
Shawn Tabor 191
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Planning and Executing an Effective CRM Solution Review

When a client facing review of the CRM solution is scheduled, there are a number of best practices which greatly improve the chances of giving the customer that “WOW” moment.  There are a number of practices that I have employed which ...

Shawn Tabor 191
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An Unexpected Return

It has been some time since I have written on this blog, so long that the settings for the domain had went out of date, my TLS was deprecated, and all my posts looked dreadfully outdated. I had been thinking of writing again…but for what p...

Shawn Tabor 191
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Dynamics 365 Field Service 2020 Release – Wave 2: My Favorite items!

It’s that time of year when we all get to know what is coming in the next release for Dynamics 365. The release notes have been made available for both Power Platform and Dynamics 365 apps. I like to use the analogy of the weeks befor...

Shawn Tabor 191
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Using Power Automate to create events based on an Inspection Response

I have been investigating the capabilities for Inspections since it first came out in Public Preview. It has amazing potential for Field Service technicians to be sure, but that was amplified for me within the latest update. In the latest upd...

Shawn Tabor 191
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Dynamics 365 Field Service Mobile (Power App) – Where are all my instances?

Today I was preparing for a demonstration of the new Dynamics 365 Field Service Mobile to a client and noticed that my sitemap changes in my development environment were not taking effect. After force quitting the app, re-configuring the app, de...

Shawn Tabor 191
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How to help others in Tech during a Pandemic…without limits

Today I read a post on LinkedIn about a friend who had lost their job. Most likely due to issues related to the Pandemic and the state of business at the moment, but regardless of the reason, they are out of work. This made me think…how c...

Shawn Tabor 191
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A Father’s Day Story

A young couple and their little girl are walking back to their room at Disney’s All-Star Resort. The girl is crying. A Disney security guard walks up to the family to see if they are alright. The mother explains that the girl lost her au...

Shawn Tabor 191
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Preview Features in Dynamics 365 Field Service

Remember when preview features could be “opted-in” from Settings > Administration > System Settings in your Dynamics instance? Well you still can do that for some preview features, but things have changed when it comes to getti...

Shawn Tabor 191