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You Don’t Have to Have All the Answers (Isn’t That a Relief?)

So many leaders get bombarded with questions and then feel like they have to have all the answers—and when they don’t, they either become anxious or spend a ton of time trying to fish answers out of the people they think should know. Sound familia...

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How Will You Measure Success? (Part 2) The Metrics You Need

In Part 1, I discussed the importance of measuring your project’s success, and walked through the Success Mapping meeting where you work with all you players to do it. The goal in this is to gather data so that you can document the impact of all y...

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How Will You Measure Success? (Part 1)

There’s an old rule in project management: If you can’t measure it, it didn’t happen. This is important because, at the end of any initiative, you have to be able to show what the initiative accomplished and show it in a concrete way—in other word...

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Navigating the Minefield- Part 3 of WIIFM

In parts 1 and 2, we discussed how change requires sacrifice on the parts of those being asked to change, and the motivations that come into play or can be employed to encourage the change. Today, we’re going to discuss assumptions and how they af...

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What’s In It for Me? Part 2: Enter the Matrix

In Part 1, we looked at how every request you make is really asking someone to give something up. Even at the office, a request can take time away from home or change the way a task is usually, comfortably done. But you are asking someone to make ...

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What’s In It for Me? Part 1: Requests Mean Sacrifice

In previous posts, I’ve alluded to “What’s in it for me?” or WIIFM as the driving force behind most decisions for most people. In this post, I’m going to dig into the concept and discuss how it comes into play when you make a request of someone. I...

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What to Say

So far, I’ve discussed why communications go wrong and the need for structure in project communications. Now for the most important element: your message. The first thing to do when crafting communications: keep it short. The human brain can only ...

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Structure—Your Plan for Communications Success

In Part 1, I discussed what goes wrong with communications. In this segment, I want to go over how a communications plan can help create success. By defining a communication strategy at the beginning of your project, you can think through the big ...

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