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Using Predictive Models for Lead & Opportunity Scoring

If you are a Customer Insights – Journeys user, this is not to be confused with Lead Scoring, but it could be something used in addition or to compliment the Lead Scoring. Or, just use it on its own as part of the premium Sales Insights features. ...

Megan V. Walker 1,810 Most Valuable Professional
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Send Blog Post Emails Via RSS Feeds And Realtime Marketing Journeys

A lot of blogs I write are born from my own frustration or desire to automate something. For this one, I had often wished we had the ability to use an RSS feed to send out emails to Leads or Contacts in D365 using Customer Insights – Journeys. Out...

Megan V. Walker 1,810 Most Valuable Professional
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Easily Find Your Flows That Use HTTP Triggers

There was a recent announcement from Microsoft that starting in August 2025, Power Automate flows with HTTP triggers or Teams Webhook triggers that have logic.azure.com in the URL will move to a new URL. The documentation helpfully explained that ...

Megan V. Walker 1,810 Most Valuable Professional
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Format Sessions & Confirmation Message On Event Registration Form

Have you seen the latest Default registration form with Sessions? It’s great that people can pick and choose which sessions to register for, giving them the freedom to pick and choose where to spend their time at your event. However, the way your ...

Megan V. Walker 1,810 Most Valuable Professional
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Enabling & Understanding Sales Sequence Reporting In Dynamics 365

If you’ve been using sequences, one of the things that is going to be useful is the sequence reporting, an out of the box Power BI report that is embedded in to the Sales Hub app. It will show things like the Lead conversion rate, sequence success...

Megan V. Walker 1,810 Most Valuable Professional
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Change Order Of Event Speakers On Invitation Emails In Customer Insights Journeys

If you have used the Event Management functionality in Customer Insights – Journeys, you may have also set up sessions. Sessions can also be linked to Speakers, creating Speaker Engagement records showing which Speaker is presenting on which Sessi...

Megan V. Walker 1,810 Most Valuable Professional
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Adding Sales Accelerator Items To A Model-driven App

The Sales Accelerator and Sales Sequence items are in the Sales Hub model-driven app by default. This is great if that is the app your sales managers and director are using, but what if you have a custom app? What a pain to have to switch back and...

Megan V. Walker 1,810 Most Valuable Professional
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Collecting Net Promoter Score Feedback Using Realtime Marketing Forms

When creating your marketing forms in Customer Insights – Journeys, you have choices in terms of the types of fields you can add. You’ve got lookup fields you can add, choice fields you can display as drop downs, yes/no fields you can show as radi...

Megan V. Walker 1,810 Most Valuable Professional