Below is a list of services our Customer Engineer team offers for our Premier/Unified Support customers.  For more information please contact your Customer Success Account Manager (CSAM/TAM), Customer Engineer, or Microsoft representative.  Looking for services for Dynamics 365 Finance and Operations (AX)?  Go here.

NOTE: In addition to the service offerings below, custom and tailored deliveries are also available from our team.  If you don't see a specific topic you are looking for, please reach out to your Account Manager or Microsoft representative.  We work with our customers every day on a wide variety of topics related to Power Platform and Dynamics 365.

-- Last updated:  June 15, 2022 --

Quick Links:

Power Platform

Dynamics 365 Customer Engagement


Power Platform

Designated Support Engineer (DSE)

Support Technology Advisor (STA)

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Assess

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Power Platform: Dataverse Storage Capacity Assessment

Change Readiness Assessment

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Educate

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Power Platform: Technical Update Briefing

Power Platform: Model-Driven Power Apps for Makers Workshop

Power Platform: Power Apps Portals

Power Platform - ALM for Dataverse 1 Day Workshop

Microsoft Power Platform for Administrators 1 Day Workshop

Microsoft Power Platform for Administrators 3 Day Workshop

Power Platform: Model-Driven Apps and Dataverse Administration

Power Platform: Power Automate with Dataverse & Dynamics 365 - 1 Day Workshop

Microsoft Power Automate: Power User 1 Day Workshop

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Operate

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Activate - Power Platform : Power Apps Portals

Activate - Power Platform: Governance with COE

Activate Business Analytics with Power BI

Activate - Power Platform: AI Builder

Activate - Power Platform: Building a Power App

Power Platform: Dataverse and Dynamics 365 Integration with Azure

Power Platform: Test Automation for Model-Driven Power Apps

Modern Service Management Governance for Power Platform

Power Platform: Adoption Foundations

Activate - Power Platform : Azure Synapse Link For Dataverse

Activate - Power Platform: Advanced Dataverse and Power Apps Monitoring

Microsoft Endpoint Manager: PowerBI Dashboard Integration Base


Dynamics 365 Customer Engagement

Dynamics 365 Designated Support Engineer (DSE)

Support Technology Advisor (STA)

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Assess

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Dynamics 365 Customer Engagement - Assessment for On-Premises Deployments

Dynamics 365 Benchmark Assessment

Dynamics 365 Customer Engagement Assessment

Dynamics 365 Customer Engagement Migration Assessment

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Educate

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Power Platform: Technical Update Briefing

Power Platform: Model-Driven Power Apps for Makers Workshop

Dynamics 365 Customer Engagement: Admin and Troubleshooting for On-Premises Deployments

Dynamics 365 Customer Engagement: Development Workshop

Power Platform: Model-Driven Apps and Dataverse Administration

Power Platform: Dynamics 365 and Dataverse Troubleshooting

Power Platform: Visualizing Data with Dataverse Workshop

Power Platform : Email Integration for Dataverse 1 Day Workshop

Dynamics 365 Customer Engagement: Power Apps & Power Automate 1 Day with Lab

Dynamics 365 Customer Engagement: Introduction to Sales 1 Day with Lab

Dynamics 365 Customer Engagement: Introduction to Customer Service 1 Day with Lab

Dynamics 365 Marketing Workshop: 1 Day with Lab

Dynamics 365 Customer Insights 1 Day Workshop

Dynamics 365 Remote Assist 1 Day Workshop

Dynamics 365 Sales Insights 1 Day Workshop

Power Platform: Power Automate with Dataverse & Dynamics 365 - 1 Day Workshop

WorkshopPLUS - Dynamics 365 Customer Engagement : Teams and Outlook collaboration

WorkshopPLUS - Dynamics 365 Customer Engagement: Monitoring with Application Insights 1 Day

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Operate

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Activate - Dynamics 365 Customer Engagement : Teams and Outlook collaboration

Activate - Dynamics 365 Customer Engagement: Sales Insight

Activate - Dynamics 365 Customer Engagement: Omnichannel for Customer Service

Dynamics 365 Customer Engagement: Performance Review

Dynamics 365 Customer Engagement: Code Review

Dynamics 365 Customer Engagement: Code Review Premium

Modern Service Management Operational Roles and Tasks for Dynamics 365

Modern Service Management Cloud Success Plan for Dynamics 365

WorkshopPLUS - Dynamics 365: Adoption Scenario Workshop


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