Koen's Dynamics CRM Blog

About Koen's Dynamics CRM Blog

This blog has many goals: 1. Offering clear posts to people looking for help on a (related) CRM topic, usually functional topics, sometimes technical. 2. Acting as an exercise for myself 3. Being an electronic library for myself 4. Acting as a mind-dump for

Meet the Author

Works for ESC bvba in België

Upcoming Events

July 22–24, 2018

Microsoft Business Applications Summit

The event for Dynamics 365 users to connect, collaborate and learn. Meet the engineers behind the tools you use every day, get sneak peeks into what’s new and next, and immerse yourself in our community.

Koen VdV on 5/22/2018 5:30:01 AM

Dynamics 365 GDPR solution

As of May 25, 2018 the GDPR regularization will be in effect for all companies handling data of European citizens. The EU General Data Protection Regulation is a ruling intended to protect the data of citizens within the European Union. If, like us, you...

Koen VdV on 5/15/2018 5:30:40 AM

Introduction to Woodford – the Resco development tool

In case your new to Woodford, Resco’s development tool, you can watch a webinar with Ivan Stano, COO at Resco, and Rick McCutcheon, Dynamics CRM MVP and CSP. They discuss the mobile landscape and show you how to enhance the app and set up the newest...

Koen VdV on 5/10/2018 6:00:18 AM

Depreciated features in Dynamics 365 Customer Engagement

In case you have missed the announcement “Important changes coming in Dynamics 365 Customer Engagement” , several features you might be using at the moment are announced to be depreciated in the future. So now is the time to look for a solution...

Koen VdV on 5/8/2018 6:00:21 AM

Two-Minute Tuesday – Video overview

Gus Gonzalez has been doing a video series in which he explains concepts, gives tips and general guidelines on Dynamics 365 and related topics. I strongly suggest you to check out this underrated video series! Episode 17: “Showing percentage on...

Koen VdV on 5/3/2018 6:00:31 AM

Outlook category-based tracking in server-side synchronization

Microsoft has announced Outlook category-based tracking with the Dynamics 365 app for Outlook. This ought to bridge the gap between Dynamics 365 App for Outlook, the future of Dynamics 365 and Outlook integration, and the legacy Outlook add-in Dynamics...

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