Skip to main content

Customer Insights - Journeys

Dynamics 365 Community / Forums / Customer Insights - Journeys
Topic
Replies
Suggested answer
Customer Insights - Journeys forum Marketing emails - Delivery - View

Last replied Posted on by SveinS 42

Hi I'm trying to find a view under 'Delivery' for an email message and add a column or two. Unfortunately, I've not been able to identify this view and I was hoping someone could send me in the right direction. Thanks.

3
Replies
Suggested answer
Customer Insights - Journeys forum Quiet times

Last replied Posted on by Community member 2

Hello. When I try to edit quiet times in Marketing, I'm unable to set it to a time that's pm. When I choose 7 pm, it swaps to am. How can this be...

2
Replies
Suggested answer
Customer Insights - Journeys forum Using Power Automate with real-time journeys

Last replied Posted on by jwcpc 75

Hi Just wondering if people have experience using custom triggers in real time journeys to trigger a power automate flow and how it fares with la...

2
Replies
Suggested answer
Customer Insights - Journeys forum One click unsubscribe: Contact not captured in Consent Center

Last replied Posted on by Community member 2

Hello community,  I have switched on the one-click unsub feature and tried testing it out using a contact who was part of a real-time journe...

2
Replies
Suggested answer
Customer Insights - Journeys forum Do not reply functionality

Last replied Posted on by Martin Guldbrandsen 2

Hello everyone,We're looking to configure Dynamics 365 Customer Insights - Journey in a way that prevents customers from replying directly to the emai...

4
Replies
Answered
Customer Insights - Journeys forum Wait lists - Events Real time journeys

Last replied Posted on by Community member

Hi, Does anyone know if wait lists does not work in RTM?In Power apps I can see the field and it's not hidden. However, when in Events the only o...

1
Replies
Suggested answer
Customer Insights - Journeys forum Setting quiet times in Marketing

Last replied Posted on by mswallow 7

Hello, I am trying to set the quiet times for our organization.It shows the hours in the a.m. / p.m. format.It would be nice if it would show the...

2
Replies
Suggested answer
Customer Insights - Journeys forum Purchase Customer Insights - but need the Portal

Last replied Posted on by Jonas Velling 140

Hi We need to purchase Customer Insights - Journeys, but we also need the Outbound Event Portal. Are we able to 'install' the old Event Portal on...

1
Replies
Answered
Customer Insights - Journeys forum Adding a Contact Point in Contact Point Consents via created Lead

Last replied Posted on by Community member 4

Hi all, is it possible to add a Contact Point into the entity Contact Point Consents from a newly created Lead when a certain field is populated? If s...

2
Replies
Suggested answer
Customer Insights - Journeys forum Managed real-time forms

Last replied Posted on by Community member 2

/In our outbound marketing forms, we've implemented a toggle system. When the toggle is set to 'No,' it indicates that the form is editable, while set...

1
Replies

Helpful resources

Quick Links

New Blog Features Released!

Check out the new community blog features for viewers and authors…

Setting Up Knowledge Sources for Copilot…

Look at how configuring a comprehensive knowledge base is crucial…

Demystifying Copilot with Georg Glantschnig…

Industry experts answer burning questions directly from our amazing Community…

Leaderboard

#1
Andre Arnaud de Calavon Profile Picture

Andre Arnaud de Cal... 283,176 Super User

#2
Martin Dráb Profile Picture

Martin Dráb 222,727 Super User

#3
nmaenpaa Profile Picture

nmaenpaa 101,138

Featured topics

Product updates

Dynamics 365 release plans