Customer Insights - Journeys forum

Last replied Posted on by DM-10051729-0 54

Wrapping my head around Real Time preference center and have a few questions re: how to align this with customer expectations for a subscription cente...

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Last replied Posted on by AR-11060710-0

Hi,  I'm facing an exact same issue as described in this question  The suggested answer says -    However, creating fields ...

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Last replied Posted on by ITTSI_Johan 9

Hello, I just need some ideas or guidance on approval processes for various Customer Insights - Journeys components please.How would I incorporat...

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Last replied Posted on by Shelley Vuong 45

Hello I have a marketing form that has been embedded on an external webpage (wordpress based). The domain and form hosting are all verified. I can see the form on desktop using chrome browse and using google chorme on mobile, but not in Edge. My c...

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Last replied Posted on by GraceC

Can anyone tell me how i can recreate the confirmation url for double opt-in in real time like this {{FormDoiSubmission.ConfirmationUrl}}?  What i am trying to do is, is to trigger an email for certain audiences to verify their emai...

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Last replied Posted on by RS-15051300-0 3

Hi, I am trying to use all the feature that are offered in Journeys, but I struggle with the correct setup. We have unified customer profile...

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Last replied Posted on by Gemma2020 146

Hello   We have set up a realtime marketing form on our website, however the redirect that's been added to the form is added to the existing ...

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Last replied Posted on by nessus 6

Hi,Our client has purchased a CI license and wants to install it on their environments. The user has been assigned the Global Admin role and System Ad...

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Last replied Posted on by d811eec6-d5bc-442b-... 54

Hi, Some of our contacts are sharing the same email address, sometimes for up to a dozen of contacts. The deduplication rule is activated, but the ...

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Last replied Posted on by KS-24051833-0 7

Is there a way to get the Insights tab onto the native contact field within an app that's not the Customer Insights App?  

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