Customer Insights - Journeys forum

Last replied Posted on by d811eec6-d5bc-442b-... 54

Hi, Some of our contacts are sharing the same email address, sometimes for up to a dozen of contacts. The deduplication rule is activated, but the ...

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Last replied Posted on by Gemma2020 142

Hello   We have set up a realtime marketing form on our website, however the redirect that's been added to the form is added to the existing ...

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Last replied Posted on by nessus 4

Hi,Our client has purchased a CI license and wants to install it on their environments. The user has been assigned the Global Admin role and System Ad...

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Last replied Posted on by CU10071342-0 3

Hi    We create a lot of content like on-demand videos, whitepapers, and so on. We host them in Cloudinary and therefore have a URL that...

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Last replied Posted on by KS-24051833-0 7

Is there a way to get the Insights tab onto the native contact field within an app that's not the Customer Insights App?  

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Last replied Posted on by Megancs98 54

Hi!!    I am trying to create a default registration form for events in real time journeys. I would like to include a image in my form w...

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Last replied Posted on by johnmachaldoddl 7

Hi We have just installed Customer Inslights - Journeys and I'm trying to set it up so that when we send emails from customer journeys, if s...

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Last replied Posted on by jwcpc 89

Not sure why I'm even asking here as I very rarely get a response but is anyone else experiencing issues with real time marketing segments? Ours have...

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Last replied Posted on by MikeC282 2,068

So our database a quite a few contacts with the same email address. Whenever we create a segment it brings in those duplicates.   I had a loo...

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Last replied Posted on by The_CRM_Fairy 48

Hello I was hoping someone could shed some light on this for me please? When any emails in RTM are sent, delivered, opened or clicked there is usua...

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