Skip to main content

Notifications

Dynamics 365 Community / Forums / Customer Voice

Customer Voice

Topic
Replies
Suggested answer
Customer Voice forum Obtain Contacts from msfp_surveyresponse

Last replied Posted on by tomas coquimbo 5

Hi I'm developing a report with power bi and I need relationships between the msfp_surveyresponse table and the Contact table, but according to the documentation, the "from" field should be there, but it isn't. Could you please h...

2
Replies
Unanswered
Customer Voice forum Customizing the customer voice app

Last replied Posted on by KW-08051007-0 2

Hello everyone, is it possible to customize the customer voice app itself?I would like to integrate the dynamics 365 'task' (activity) table dire...

1
Replies
Unanswered
Customer Voice forum Has anyone has any surveys disappear?

Last replied Posted on by chris p84 70

Hi, I've had 2 surveys disappear from customer Voice in the last 2 months, has anyone had any similar issues? We definitely didn't delete them&nb...

1
Replies
Unanswered
Customer Voice forum Survey Responses Not being saved in Dataverse

Last replied Posted on by RoryB 5

I have several surveys that I can fully access the results to - both because I have been explicitly shared access and because I am an admin. I have a ...

1
Replies
Unanswered
Customer Voice forum Customer Voice Survey not Loading preview

Last replied Posted on by AM_CRC 7

Hi! My Customer Voice Survey is not loading. After I created the survey I copy the link to view the version the end user would see and the page keeps load then eventually times out. 1. I first clear my browser history and got the same result. 2....

1
Replies
Unanswered
Customer Voice forum Analyse Customer Voice response and close ticket based on survey response

Last replied Posted on by NicoSun 42

Hello,I am trying to evaluate a Customer Voice response in a Case. The goal is that customers receive a Customer Voice survey to ask if their issue is solved or not. If it is solved, the case should be closed automatically. Does anyone have any id...

1
Replies
Unanswered
Customer Voice forum Update / create questions with api

Last replied Posted on by Boudewijn 47

Is there a way to update/write/generate survey questions by using an api? It seems like these questions are read only in Dataverse.

1
Replies
Unanswered
Customer Voice forum Seeing survey respondent name instead of "Marketing respondent"

Last replied Posted on by Community Member Microsoft Employee

Hi,We have been sending customer voice surveys via Dynamics marketing to contacts in the dataverse. Taking this approach allows us to view the contact that have responded in Customer Voice. In a similar survey we sent out recently, we noticed that...

3
Replies
Unanswered
Customer Voice forum How can I add an answer option to a survey link

Last replied Posted on by Corina Fertig 12

Hi, I created a survey with variables, this works fine, however I would like to create a link with an pre-defined answer option. Any suggestions? The variables needs to be visible in the report Thanks for your assistance Brgds Corina

1
Replies
Unanswered
Customer Voice forum How do i secure a Customer voice survey in a project down to one D365 user

Last replied Posted on by una 257

I have a project which contains all surveys and we would like to give an end user access in VOC to looking at app and the survey analytics and Metrics...

1
Replies

Helpful resources

Quick Links

Contextual content recommendations & SharePoint Q&A

Instantly access relevant sales materials…

Beyond the DRA Cloud Label Printing

Explore cloud-based label printing within Dynamics 365…

HR Infrastructure Customer merge

Important considerations for HR Customer migrations…

Leaderboard

#1
Andre Arnaud de Calavon Profile Picture

Andre Arnaud de Cal... 283,418 Super User

#2
Martin Dráb Profile Picture

Martin Dráb 223,631 Super User

#3
nmaenpaa Profile Picture

nmaenpaa 101,142

Featured topics

Product updates

Dynamics 365 release plans