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Customer Insights - Journeys forum Alternate exit in real time journey with "registration cancelled" trigger throws error message

Posted on by jaa

Hi everyoneI have been using the 'Cancelled Registration' trigger as an alternate exit for a real-time journey for some time now, but all of a sudden ...

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Customer Insights - Journeys forum Form submission from Marketing Form trigger change on fields, even though it is no change.

Posted on by PaalA

I have a workflow that trigger when firstname, lastname, email and phone is change on contact forms. This workflow works perfect, but recently we disc...

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Customer Insights - Journeys forum Fetch contacts from multiple segments with condition

Posted on by En-ning Chiang Admin

 Hi,  I am trying to use Postman API to fetch contacts that are in segments. I want to fetch several segments (with some condition...

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Customer Insights - Journeys forum See all segments a contact is a part of?

Posted on by SEDE

I'm trying to find a way to view all segments that a particular contact is a part of—is this possible?

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Customer Insights - Journeys forum Real-time marketing customer journey: email open and specific email link

Posted on by Lauren24

Hi! I am currently building out a customer journey and have run into a specific issue regarding the if/then (email open/specific email link click) element. I would like to send an email to a customer, and then from this email create an if/then bra...

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Customer Insights - Journeys forum Get Real-time journey data in PowerBI

Posted on by Anjali Sasihithlu

I am able to access Outbound Marketing data in PowerBI using Dataverse and Azure Storage Blobs. Can I also access Real Time Marketing data from PowerB...

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Customer Insights - Journeys forum Challenges with Microsoft Naming Conventions: Contact Point Consent and Beyond

Posted on by tomo_m

Hello Community,I'm reaching out to discuss an issue I've encountered while working with Power Automate Flow, particularly when dealing with Dynamics ...

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Customer Insights - Journeys forum What is the entity/table where SMS records are stored

Posted on by Community User

We have enabled twilio integration to send SMS. It is working as expected. We want to migrate existing SMS records sent via third party application in...

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Customer Insights - Journeys forum How to email an event registrant unique QR Code for check-in?

Posted on by jnicophene

Hello! I created an email to send to contacts who registered for an event. After the contact has registered, my RTM journey will send them anothe...

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Customer Insights - Journeys forum Use Form answers in Real Time journeys

Posted on by Quentin S

Hi, We are transitionning from a competitor automation tool to Customer Insights,I find it extremely hard to use forms and journeys. I face two p...

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