Topic
Replies
Unanswered
Remote Assist forum Unable to search for contacts

Last replied Posted on by Community Member 4

I'm trying dynamics 365 remote assist on my iPhone, but when I search for contacts, I can't even find users within our tenant. Maybe I need to ca...

1
Replies
Unanswered
Remote Assist forum Dynamics 365 Sales Quotation Line (quotedetails) dual-write map missing field

Posted on by CU03091537-0 0

' I have a tier 1 environment where this dual-write map is working as expected. As I am turning this one on in a tier 2 environment, for some reaso...

0
Replies
Unanswered
Remote Assist forum How to Optimize Performance for Remote Assist on Lower-End Devices?

Posted on by Community Member 2

Hi everyone, I’m using Microsoft Remote Assist on some lower-end devices, and I’ve noticed occasional lag and performance issues, especially during ...

0
Replies
Unanswered
Remote Assist forum Dynamics 365 Guides and Remote Assist Attach License not Applying

Posted on by CU30081035-2 0

Hi,   I have purchased a Dynamics 365 Guides and Dynamics 365 Remote Assist Attach license. However, I cannot assign the full license to a si...

0
Replies
Unanswered
Remote Assist forum The data is not able to extract to excel file

Last replied Posted on by JJ-07061150-0 0

I want to download the data stored in the sharepoint site to an excel file for ease of use, however it's not allowing 

1
Replies
Unanswered
Remote Assist forum Remote Assist maintenance on May 27

Posted on by DavePinch 2,050

Hi all, we are performing some maintenance on Monday, May 27. No action is needed on your part but there is a potential impact for a small number of e...

0
Replies
Answered
Remote Assist forum unit methods conversion

Last replied Posted on by Community Member 8

Setting up unit conversions for different vendors offering the same item in varying packaging sizes can be approached in a couple of ways, depending o...

2
Replies
Unanswered
Remote Assist forum Remote assist chat doesn't receive messages

Last replied Posted on by Community Member 4

Hello,on my hololens 2 remote assist app I can see only sent messages but not the received ones nor attachments received.  Are there any options ...

1
Replies
Answered
Remote Assist forum Update to the latest version.

Last replied Posted on by Sonnerie FR 4

Hello everyone, let me ask when the latest updated version will be available. With this old version, I feel it needs to be upgraded.

1
Replies
Unanswered
Remote Assist forum my mail is not being divided into focused and other

Last replied Posted on by Community Member 4

My email is not dividing my focused and other categories 

1
Replies

Helpful resources

Quick Links

Anton Venter – Community Spotlight

Kudos to our October Community Star of the month!

Announcing Our 2024 Season 2 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 290,607 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 228,847 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,150

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans