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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Errors when exporting ...
Small and medium business | Business Central, N...
Suggested Answer

Errors when exporting a list/report to Excel

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Posted on by Eva 14

Hi,

For some reason, when I export a list/report from NAV 2018 to Excel, Excel changes the numbers on some columns. For example, I've seen that the quantity is multiplied by 100. So, if the quantity is 1 in NAV, it changes to 100 in Excel.

Also, I've seen that if I extract a list of Accounting balances per dimension from NAV to Excel, the Excel file copies the same amount on several rows, which isn't correct.

Sometimes the lists/reports that are extracted from NAV are completely correct in Excel. However, the problems that I've described above occurs occasionally 

Does anyone know if this is a common issue when exporting a list/report from NAV to Excel?

Best regards, 
Eva

I have the same question (0)
  • Suggested answer
    Marco Mels Profile Picture
    Marco Mels Microsoft Employee on at

    Hello,

    Looks like an issue to me, what cumulative update is this. Are you able to reproduce this in standard CRONUS company and what client do you use? Web or Win?

    Thanks.

  • Eva Profile Picture
    Eva 14 on at

    Hi Marco,

    It's CU 08. We have tried to reproduce this in our test environment and we don't get the same error as our customer. Since this problem only occurs occasionally according to our customer, could it perhaps be a setting in Excel that creates this problem and not NAV?

    Best regards,

    Eva

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 98,242 Super User 2026 Season 1 on at

    Hi, This is very strange. Is it related to the region and language settings of Application Server?

    And if only the quantity is in question, is the Sales Unit of Measure set?

    For example:

    pastedimage1641857689017v1.png

    pastedimage1641857715545v2.png

    Hope this will help.

    Thanks.

    ZHU

  • Eva Profile Picture
    Eva 14 on at

    Hi Zhu,

    Thanks for your reply!

    The Sales Unit of Measure is set. As you mentioned, I believe that this issue is related to the region and language settings of Application Server or perhaps a setting in Excel.

    Best regards,

    Eva

  • Suggested answer
    Marco Mels Profile Picture
    Marco Mels Microsoft Employee on at

    Hello,

    Best is to continue the testing in a more accurate CU. We are about to release CU48 (currently CU47):

    support.microsoft.com/.../cumulative-update-47-for-microsoft-dynamics-nav-2018-build-48023-ae9d94ea-2d4e-4a7b-9790-04a6664837db

    This means this specific customer environment is running 39 / 40 CU's behind which is a lot.

    Thanks.

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