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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / GL Entries Showing War...
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Suggested answer

GL Entries Showing Warehouse User ID During Sales Invoice Posting

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Posted on by Sumit Singh 8,314
Hi Experts, 
 

We have a scenario where a warehouse user’s ID is appearing on GL entries during sales invoice posting. Permissions have already been restricted, and the User Setup is configured with “Prohibited” for Sales Invoice posting policy. There is no customization as far as we can verify.

Could anyone advise if we are missing something or suggest what else to check?

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Dynamics 365 Business Central
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  • Suggested answer
    OussamaSabbouh Profile Picture
    OussamaSabbouh 1,142 on at
    GL Entries Showing Warehouse User ID During Sales Invoice Posting
    Hello,

    How is the sales invoice posted, manually, automatically after shipment, or via a job queue?
    Does the warehouse user post warehouse shipments or run background tasks?
    Is any integration or API using that user’s credentials?
    Does this happen for all invoices or specific ones?
    What does the G/L Register or Change Log show for that entry?

    Regards,
    Oussama
  • Sumit Singh Profile Picture
    Sumit Singh 8,314 on at
    GL Entries Showing Warehouse User ID During Sales Invoice Posting
     
    i am trying to answer above questions as below;-
     
    User is posting sales invoice manually however user is of finance team not from the warehouse team, 
     
    Yes, user post warehouse shipments (no background tasks)
     
    No Integration or API used.
     
    Few specific invoices but don't know the difference with other invoice as already compared.
     
    we have not enabled change log for g/l entry, i think it's not recommended as well.
     
     
  • Suggested answer
    Aman Kakkar Profile Picture
    Aman Kakkar 1,025 on at
    GL Entries Showing Warehouse User ID During Sales Invoice Posting
    Hi Sumit,
     
    Since the warehouse user posts the warehouse shipments, it’s likely that the user ID from that shipment is being carried forward to the subsequent invoice posting. Business Central can retain the “User ID” from the shipment document when the invoice is created and posted later by another user.
     
    Can you confirm this by checking the User ID field on the related posted shipment and comparing it with the G/L Entry?
     
    Hope this helps.
    Aman K

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