Dynamics Community Forum Thread Details

Cancelling of Reservations on Assembly Orders

Hi Folks,

Just wondering if I could get some insights around whether the standard Assembly Order behaviour can be changed in relation to de-linking Assembly Orders from Sales Orders and partially shipping Sales Orders where Assemble-to-Order items exist.

We currently have a situation where we are trying to cancel reservations around an Assembly Order. The system presents the attached messages and does not allow the reservation to be cancelled. I can normally do this for a general Sales Order reservation; however, not for Sales Orders connected with an Assembly Order. It appears the system waits until all components are fully available/consumed before proceeding.

I had a couple of questions around this behaviour:

Can an Assembly Order be de-linked from the Sales Order without removing/deleting the Assembly Order in the background, or would this only be achievable through customisation?
Can a Sales Order be partially shipped when it contains Assemble-to-Order items? At present, the system does not appear to allow shipment until all Assembly components are available as positive inventory, despite the customer setting being configured to allow partial shipments.

Any guidance around whether this is standard behaviour or if customisation would be the only option available would be appreciated.

As a workaround, I have advised that a separate standalone Assembly Order could be created; however, this was not considered an acceptable operational solution by the customer.