Export Sales Invoice - Query

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Posted on by CU25081321-0

Dear Team,

I am facing an issue in D365 BC while creating a Sales Document for an Export customer (Out of India).

When I select a Ship-to Address, the system gives an error stating that State Code is mandatory. However, since the customer is outside India, no state code should be required.

Without selecting the Ship-to Address, GST is calculated correctly. But once I select the Ship-to Address, GST calculation is removed.

If I select Ship-to GST Customer Type = Registered, the calculation works, but this is incorrect because Export customers should not be marked as Registered. This results in the wrong use case being applied.

Note: This issue is appearing only in the new updated version. In the earlier version, it was working correctly.

Request your support in resolving this issue.

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Dynamics 365 Business Central

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