Customer statement not being emailed out

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Posted on by CU13010319-0

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I am trying to email out one customer statement for a customer. I go to statements and choose email, but then get an error:

The target email address has not been specified on the document layout for Customer: C12345, Customer Statement. //Choose the Document Layouts action on the customer or vendor card to specify the email address. I can confirm that I already have email accounts setup and working per a successful test email. I also tried having either 1, or 2 email addresses (separated by semicolon) in the document layouts, with the customer statement selected as the document type, with the correct report ID. So why is this error message still appearing?

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