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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / "Default" for Email Ac...
Small and medium business | Business Central, N...
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"Default" for Email Accounts in Business Central

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Posted on by JE-20081519-0 3,017
Hi:
 
After the upgrade to version 27.0 of Business Central, all users lost their accounts setup in the "Email Accounts" screen!
 
So, I recreated them.
 
Now, e-mails can be sent from within Business Central.
 
But, users are saying that no one person should be the default Email Account.
 
Unfortunately, this screen in Business Central is allowing for only one user to be the default.
 
How do you allow for each user to be his or her own default?
 
Thanks!
 
John
Categories:
Dynamics 365 Business Central
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  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 93,689 Super User 2025 Season 2 on at
    "Default" for Email Accounts in Business Central
    You can only use one default email address.
    However, you can configure different emails to be sent for different scenarios.
     
    Hope this helps.
    Thanks.
    ZHU
  • Suggested answer
    Teagen Boll Profile Picture
    Teagen Boll 10 on at
    "Default" for Email Accounts in Business Central
    You should check and confirm the current email setup. There are three options you can find outlined at the link below:
     
     
    As Zhu mentioned you can also assign them to different scenarios. You may have the current setup pointed to "Current User" in which case whoever is logged in and sending an email will have their own email account used. But you can also use a shared mailbox or SMTP email.

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