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Small and medium business | Business Central, N...
Answered

Item Workflow for creation and modification of items

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Posted on by 338
Hello,
I want to create a workflow so that a team is notified when an item is created and the same team is notified when the items modified – can that be down on the same workflow template?
Thanks
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  • Suggested answer
    Sumit Singh Profile Picture
    3,540 on at
    Item Workflow for creation and modification of items
    Hi Sammy, 
     
    Even you can use the Field monitoring set up for this purpose. 
     
    Attaching the blog link here:- 
     
  • Suggested answer
    Chavda Dharmendra Profile Picture
    700 on at
    Item Workflow for creation and modification of items
  • Suggested answer
    Nimsara Jayathilaka. Profile Picture
    670 on at
    Item Workflow for creation and modification of items
    Yes, it is possible to have a single workflow template configured in Business Central to notify a team when an item is created and when it is modified. In the workflow, you will add actions with notifications associated with the appropriate events and use the same user group or team to receive those notifications. This will ensure that the team is notified about both the creation and modification events in the same workflow.
     
     
  • Verified answer
    Mansi Soni Profile Picture
    8,550 Super User 2025 Season 2 on at
    Item Workflow for creation and modification of items
    Hello,

    Hope you can get some hints from this thread!

    https://www.dynamicsuser.net/t/new-item-creation-change-status/78456

    Regards,
    Mansi Soni
  • Verified answer
    Sahan Hasitha Profile Picture
    262 on at
    Item Workflow for creation and modification of items
    hi
     
    Yes, you can configure a single workflow in Business Central to notify a team both when an item is created and when it is modified. To do this, create or use a workflow template for items and add two separate events within the same workflow: one for “Item Created” and another for “Item Modified”, assigning the same team as recipients for both events. Configure the response actions to send emails or notifications as needed, and then publish the workflow. This approach allows a single workflow template to handle multiple events, ensuring the team receives alerts for both new and updated items without needing separate workflows.

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