User Card - User Name field

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Posted on by CH-27022330-0

Hi,

Is there a way to have the User Name field on the User Card automatically updated when running “Update users from Microsoft 365”?

Currently, when a user’s last name, email address, and user name are changed in Microsoft 365, all the updated information syncs to the User Card in Business Central except for the User Name field.

It would be quite tedious to manually update the User Name in Business Central each time. Is there a way to have this field included in the synchronization?

Thank you,

Christina

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Dynamics 365 general

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Zhilan 144 on at

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Hi Christina,

By default, the UserName field is linked to multiple tables, so it won’t be automatically overwritten by the "Update users from Microsoft 365" process.

You have two options to handle this:

1. Update the field manually as you are currently doing.
2. Implement an extension or integration (requires development).

Also, please note that users without a license will not be updated.

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CH-27022330-0 25 on at

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Thank you @Zhilan!

Would it be okay to change the username during business hours, or would you recommend doing this after hours? I’ve noticed that the system responds very slowly when updating that field, and I want to avoid impacting users who are currently logged in.

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Zhilan 144 on at

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You are welcome dear,
For the “Update Users from Microsoft 365” action in Business Central, you can absolutely run that during working hours it’s just syncing user info (like status, full name, email, and license assignments) from your Microsoft 365 tenant into BC and it doesn’t block or lock anything immediately. It can still take a while (up to many hours) to fully show everywhere because of how BC and Microsoft 365 sync works, but it won’t stop users from working while it’s running.

On the other hand, changing the actual User Name field on a User Card is something I prefer doing outside of peak business hours. That field acts like the internal key in BC, and when you edit it the system prompts that related records will be updated because it’s renaming the user across all linked data. That kind of update can be heavier on the database and may slow things down if people are actively using the system, so scheduling it for a low-usage window (after hours or on weekend) just avoids complaints and performance issues while it runs.

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Vishalpandey 41 on at

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Hello Christina,

A). AL Extension

You can build a small BC extension that hooks into the user sync process and updates the User Name field automatically.
Basically you'd override or extend the codeunit responsible for the sync.

B). Manual AL Table Extension

If you just want the User Name to mirror the Authentication Email / UPN, you can create a simple table extension on the User table that auto-fills User Name whenever Authentication Email changes.

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CH-27022330-0 25 on at

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This is very helpful. Thank you so much @Zhilan and @Vishalpandey!

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