With service orders in Business Central, how can we get resource costs hitting our P&L and balance sheet? The service order ledger typically does not post any costs but if we have costs to the business of providing a service to a customer, surely we want to include that some way. This is different to the price we actually charge the customer. That is what will appear as revenue and COGS but it is the underlying cost is what I have the problem with (Service price vs Service cost). For example if we have a field service engineer that is doing some work on a service order. While the engineer might be paid via payroll, we would want to be able to offset this cost in some way; thus, it needs to be recorded as a possible liability in the balance sheet but service items or non-inventory items do not impact costs.
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