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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Business Central Login...
Small and medium business | Business Central, N...
Suggested Answer

Business Central Login Issues

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Posted on by AD-22040756-1 652
Is anyone else having problems logging in to Business Central? I'm the only user in my company who can't login, everyone else can. We're using the US localization and I get this error when I try to login:
 
 
I tried adding /connectivity at the end of the BC url and I get the results below:

 
The application service connectivity error doesn't make any sense. I'm using the same Business Central URL as every one else in my company.
Categories:
Dynamics 365 Business Central
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  • Suggested answer
    Teagen Boll Profile Picture
    Teagen Boll 1,442 Super User 2026 Season 1 on at
    Hi, some of the login issues for BC can be a bit annoying to deal with. A lot of it is going to be trial and error steps.
     
    Here is what I would try in order:
    1. Assign SUPER permissions to your account and then try logging in.
    2. If that doesn't work try a new browser (i.e. - if you are using Chrome try Edge)
    3. If you get the same issue I would use an incognito/private browser window. If that fixes it you may want to clear your cache and cookies.
    4. If nothing above fixes it you may want to un-assign the license from your account in the admin center and then have a user update the users in Business Central. After they have been updated you can re-assign it and upate the user list.
     
    If none of those steps work you may want to refresh the environment in the admin center. 
     
    Best,
    Teagen
    Catapult ERP
     

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