Environment: Power Platform / Dynamics 365 / Managed Solution
Issue:
We have two Cloud Flows in a managed solution (JFNA Core Calculations) that use the Power Query Dataflows connector with the trigger "When a dataflow refresh completes."
Both flows have SVC PowerPlatform Automation as the primary owner. This account is not provisioned as a user in the Dataverse environment. When we attempt to Turn On or Turn Off these flows, we get:
BapListServicePlansFailed → MissingUserDetails — "The user details for tenant id 'xxx' and principal id 'xxx' doesn't exist."
Key Observation:
All other flows in the same environment in same solution with the same owner (SVC PowerPlatform Automation) turn ON and OFF without any issue. Only these two flows using the Power Query Dataflows connector throw this error.
What we confirmed:
SVC PowerPlatform Automationis NOT in the Dataverse users listSVC PowerPlatform App UserIS in the Dataverse users list- Changing primary owner to
SVC PowerPlatform App Userresolves the issue — flow turns ON and runs successfully
Questions:
- Why does the Power Query Dataflows connector specifically require the flow owner to be provisioned in Dataverse, while other connectors (Dataverse, SharePoint) do not?
- Why did these flows work initially when the owner was never provisioned in the environment?
- Is
BapListServicePlansFailedspecifically a premium connector license validation against the Dataverse user record? - What is the recommended approach for flow ownership in managed solution deployments across multiple environments — should it always be an Application User? Any solution please help me out.

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