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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Mapping Issue with Con...
Small and medium business | Business Central, N...
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Mapping Issue with Continia Document Capture for Sales Orders

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Posted on by CU12082007-1 38

Hi everyone,
I'm running into a mapping issue while using Continia Document Capture in Dynamics 365 Business Central, specifically when processing Sales Orders.

The incoming documents are being captured correctly, but the system fails to map the extracted data (e.g., customer info, order number, lines) to the Sales Order fields. I’ve already checked that the Sales Header exists and the document type is 'Order', so it’s not a linking problem.

Has anyone successfully configured mapping templates or field recognition for Sales Orders in Document Capture?

  • Are there specific mapping rules or templates required for sales documents?

  • How can I ensure OCR fields are correctly mapped to Business Central fields?

    Any help or examples would be greatly appreciated. Thanks!


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Categories:
Dynamics 365 Business Central
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  • Suggested answer
    Jainam M. Kothari Profile Picture
    Jainam M. Kothari 13,127 Super User 2025 Season 2 on at
    Mapping Issue with Continia Document Capture for Sales Orders
    Hello,
     
    To resolve mapping issues in Continia Document Capture for Sales Orders in Dynamics 365 Business Central, ensure that the incoming document is correctly linked to a customer-specific template under the SALES category.
     
    Use the "Recognize Fields" function to trigger OCR and verify that all necessary fields—like customer info, order number, and line items—are identified and mapped using the Template Field Card.
     
    You can apply regex rules for validation and use line recognition settings to capture item-level data accurately.
     
    Proper configuration of master and source templates, along with optimized OCR settings, is key to ensuring seamless data mapping into Sales Order fields.

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