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Small and medium business | Business Central, N...
Suggested Answer

Having trouble with sending Xrechnung document via E-Mail in BC version 26.2

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Posted on by 26
I try to export Xrechnung documents and send them to customers via e-mail in Business Central. I completed all the required setup for exporting and sending Xrechnung documents:
 
  • Document Sending Profile
  • Workflow
  • E-Document Service
  • Filling necessary fields for specific customer that I will send the document
  • Filling necessary fields for my own company
I create the Sales Order, then I click Post & Send, but the email page that appears normally in BC version 27.2, does not appear in 26.2. 
 
Page that appears in 27.2:

 
Did anyone manage to send e-documents via email in BC version 26.2 or earlier versions?
If more information needed, please say so.
Any help will be appreciated!  
I have the same question (0)
  • Adis Profile Picture
    6,597 Super User 2026 Season 1 on at
    Hi,
     
    moved to BC forum.
     
    Kind regards, Adis
  • Suggested answer
    Dhiren Nagar Profile Picture
    2,898 Super User 2026 Season 1 on at
    Hi,
     
    Check your document sending profile. In Email field you need to select Yes(Prompt for Settings) instead of Yes(Use Default settings) and it will open the Send Email page.
    If you have selected Yes (Use Default settings) then it will directly shoot the email.
     
     
    I hope this helps.
     
    Regards,
    Dhiren.
  • Suggested answer
    KA-30121456-0 Profile Picture
    26 on at
    Hi,
     
    Thank you for the answer.
     
    I already selected Yes (Prompt for Settings), but it still does not appear, and does not send the email either. @Dhiren Nagar
  • Dhiren Nagar Profile Picture
    2,898 Super User 2026 Season 1 on at
     
    Do you have any custom extensions handling the Send email page ?
    Please check that. Other than that I do not see any issue or may be need more information and analytics to get to bottom of this.

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