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Power automate connection within Business Central

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Posted on by October Sky

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We have a user that has been granted a BC premium licence (and power automate free) but not a full microsoft office account. The account was just recently set up.

The user has no problem accessing BC but cannot access make.powerautomate.com nor can a powerautomate be created from BC (it simply states there was a problem with power automate)

Authentication failed error on the make.powerautomate.com

The user can see the environment within admin.powerplatform.com and has also been given the roles system admin and environment maker. Still, flows cannot be created

The user has the necessary permission set in BC:

Any suggestions to help because the user should be able to access and use powerautomate with such a BC licence.

Thanks

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Dynamics 365 Business Central

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Jainam M. Kothari 15,668 Super User 2026 Season 1 on at

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May this can help : https://learn.microsoft.com/en-us/troubleshoot/power-platform/power-automate/authentication-or-sign-in/cannot-sign-in-to-microsoft-flow-due-to-authentication-failed

https://learn.microsoft.com/en-us/power-platform/admin/power-automate-licensing/faqs

https://learn.microsoft.com/en-us/power-platform/admin/power-automate-licensing/types?tabs=power-automate-premium%2Cpower-automate-process%2Cconnector-types

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YUN ZHU 98,242 Super User 2026 Season 1 on at

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Hi, Try creating a new environment in the Power Platform admin center. Then try linking the environment using the following method.

Business Central 2023 wave 1 (BC22): Select a Dataverse environment used for actions based on Power Automate flows (Power Automate Environment picker)

https://yzhums.com/37013/

Hope this helps.

Thanks.

ZHU

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OussamaSabbouh 11,392 Super User 2026 Season 1 on at

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Hello,

The user must have a Microsoft 365 license (Business Basic/Standard/E3/E5 or similar).
A BC Premium license + Power Automate Free is not enough to authenticate to make.powerautomate.com, so Power Automate will always fail.

Assign any M365 license → wait a few minutes → access will work.

Regards,
Oussama Sabbouh

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October Sky 659 on at

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Thanks Yzhums

Yes, I had created a second environment already and added the relavant roles to it (system admin, env maker). But still cannot get power automate to work off BC.

and make.powerautomate.com still has authentication error.

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October Sky 659 on at

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and linked in admin centre in BC.

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