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Microsoft Dynamics 365 | Integration, Dataverse...
Suggested Answer

Omnichannel Dashboards

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Can someone tell me how I can remove the 2 Omnichannel Dashboards that appear in our dashboard drop down menu?  Not sure how they got there but I would like to hide if possible.
 
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  • Suggested answer
    Leah Ju Profile Picture
    Microsoft Employee on at
    Hi Partner,
    What app you are using now?
    You can remove these two apps from this app as following steps:
    1.For example, i am using customer service workspace, it has these two dashboards by default:
    2.Go to Power Apps > Apps list to find the app and edit it:
    3.Remove them from this app:
    4.Save and Publish:
    5.Result:

    I hope you can verify my answer if it helps you! If you have any questions, please feel free to contact me.
    Regards,
    Leah

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