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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Credit only sales orde...
Supply chain | Supply Chain Management, Commerce
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Credit only sales order return mistakenly created - reversal?

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Posted on by NSPhoenix123 85
Dear community,
 
I am facing the following scenario: a credit only type sales order return was created and invoiced by mistake.
Now I believe I have to create a debit note to customer for the credited amount.
What would be the most commonly recommended process to handle this scenario in D365?
 
Kind regards,
Categories:
Dynamics 365 Supply Chain Management
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